RETURN AUTHORIZATIONS
DO NOT RETURN TO STORE
Call: 1-888-279-6960 X721 (9am-5pm EST)
Email: info@DetailK2.com
Information on return authorizations is listed on the warranty document listed on the product page.
SUMMARY:
Within the one (1) year warranty period, the purchaser of the product must notify an authorized distributor or dealer of the claimed defect and provide proof of original purchase. At this time the validity of the claim will be determined and a Return Goods Authorization Number (RGA) will be issued if approved.
No returned product will be accepted under warranty unless accompanied by an RGA# issued by Detail K2 Inc.
RESOLUTION FOR A DEFECTIVE PRODUCT:
Detail K2 Inc. will at its option repair or replace the defective product covered by this warranty. The repaired product will be shipped to the purchaser upon completion. All transportation charges shall be the responsibility of the purchaser. Any damage in transit will be the responsibility of the carrier or at the risk of the purchaser.
Tractors, Chippers, Stump Grinders, Log Splitters, 3pt, and Outdoor Power Equipment:
Call DK2 at 702-331-5353 in Las Vegas between 8am-4pm M-F Pacific Time.
DK2 Snow, Trailer, Rack and Winch Products:
Call DK2 at 888-277-6960 in Burlington Canada between 8am-4pm M-F Eastern Time.